Server Issues resolved

You might have noticed that we had several server issues in about the past 24 hours, that caused super slow loading of the game and issue with server requests timing out.

This resulted in several what looked like bugs, issues with saving, loss of progress as it was all caused by the inability for your progress to be saved and checked properly on the server all the time and generally caused a horrible/unreliable gameplay experience as the game is dependent on server updates due to its competitive/multiplayer nature.

The issues were caused by some attacks by a user that exploited a temporary vulnerability of the code and caused some Math calculations go crazy and tear the servers apart, causing unreliability and slowness.

The fault/exploit by the user has been found and patched, and we have put additional safety measures in place to prevent it happening in the future.

We put a lot of focus on making sure our servers are reliable to provide you with a smooth gameplay experience, regardless of game growth or temporary increased activity, with various redundancies and auto scaling procedures in place to ensure such things don’t happen.

Still, a flaw was found and exploited, but more importantly it has now been patched with a brand new set of armor plates around it, to ensure it keeps everything safe even against the biggest of shells dropped!

We sincerely apologize for any inconvenience and interruption of gameplay caused by these issues, we know how important it is for you to have a smooth experience!

Thank you for your understanding :)

 

 

1 Comment

  1. Thank you for staying on top of things!

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